WA Rental ServicesWA Rental Services

Property Condition Reports (PCRs) in Perth

WA Rental Services prepares independent ingoing property condition reports for Perth rental properties. Each report is completed room by room, backed by photos, and delivered the next business day so you can issue it to your tenant on time.

What is a property condition report?

A property condition report, usually shortened to PCR, is a written and photographic record of a rental property's condition at the start of a tenancy. In Western Australia it is a required part of every residential tenancy, whether or not a security bond is paid.

The ingoing report is the baseline. When the tenancy ends, the property is inspected again and compared against it. If the ingoing report is vague or missing detail, it becomes much harder for anyone to show what has changed.

Inspector recording the condition of a room for a property condition report

Why accurate ingoing documentation matters

The tenant reviews the ingoing report and can add their own comments before returning it. A thorough, clear report at this stage reduces back-and-forth and gives both sides an agreed starting point.

At the end of the tenancy, the same report is what the outgoing condition is measured against. Clear notes and photos make it easier to separate existing wear from anything new. Our final bond inspections follow the same structure so the two reports line up.

What the inspection covers

  • Every room, hallway and living area, recorded room by room
  • Walls, ceilings, floors and floor coverings
  • Doors, windows, screens, blinds and window coverings
  • Kitchen and bathroom fixtures, benchtops and cabinetry
  • Built-in appliances and fittings listed at the property
  • Light fittings, power points and other visible fixtures
  • Outdoor areas such as gardens, patios, fences and gates
  • Any additional items you want included, such as furniture

Our reports are condition records. They are not building, pest, electrical or safety compliance inspections.

Room-by-room reporting with photos

Every report follows a consistent room-by-room layout, with written notes supported by photos. That consistency helps property managers and landlords in a few practical ways.

Room-by-room condition notes

Each area is recorded item by item, noting cleanliness, existing marks and visible wear, so the starting condition is clear to everyone.

Photographic documentation

Photos back up the written notes, giving property managers and landlords a dated visual record to compare against later.

Consistent report structure

Reports follow the same clear layout every time, which makes them easier for tenants to review and for your team to file.

Police-cleared, insured inspectors

Every inspector holds a national police clearance and public liability insurance before they attend a property.

How the PCR process works

  1. 1

    Request an inspection

    Send us the property address, the type of report you need and your preferred timing through our enquiry form.

  2. 2

    Confirm property details and access

    We confirm the property size, any extra items to include, and how our inspector will access the property.

  3. 3

    Inspection is completed

    An inspector attends the property and documents its condition room by room, with photos.

  4. 4

    Report is prepared

    The inspection notes and photos are compiled into a structured report. We use PCRPro, our preferred reporting software, and can also work with a number of agencies' existing systems. Let us know what you use and we'll confirm.

  5. 5

    Report is delivered

    The completed report is emailed to you the next business day, ready to provide to the tenant.

Who the service suits

Property managers and agencies who want ingoing reports handled consistently across a rent roll. See how we work with agencies on outsourced property inspections.

Private landlords managing their own rental who want an independent report rather than preparing one themselves. Read more about our inspections for private landlords.

WA tenancy requirements in brief

Under the Residential Tenancies Act 1987 (WA), the landlord or property manager must give the tenant two signed and dated copies of the ingoing report within 7 days of the tenant moving in. The tenant then has 7 days to add comments and return one copy.

For timeframes, the end-of-tenancy report and links to official guidance, see our page on property condition report requirements in WA.

Why outsource PCR preparation

A thorough ingoing report takes time on site and more time to write up. Outsourcing it means the inspection is done by someone whose job is condition reporting, and your team receives a finished report rather than a set of photos to sort through.

An independent inspector also has no stake in the tenancy, which many landlords and tenants find reassuring when the report is reviewed.

Frequently asked questions

What is an ingoing property condition report?

An ingoing property condition report (PCR) records the condition of a rental property at the start of a tenancy. It is completed before or as the tenant moves in, and becomes the reference point for the outgoing inspection when the tenancy ends.

How quickly will I receive the report?

Reports are delivered the next business day after the inspection, so you have time to provide copies to the tenant within the required timeframe.

Do I have to be at the property for the inspection?

Not necessarily. We confirm how our inspector will access the property when you book. For the most useful ingoing report, the property should be cleaned and ready for the tenant at the time of inspection.

Can you include furniture or other items in the report?

Yes. Let us know when you book if there are extra items to record, such as furniture, outdoor equipment or a pool, so they can be included.

Who gives the report to the tenant?

The landlord or property manager is responsible for giving the tenant the report. We prepare and deliver the report to you so you can issue it to the tenant within the required timeframe.

Which areas of Perth do you cover?

We inspect rental properties across the Perth metropolitan area, from Yanchep in the north to Rockingham in the south.

Book your next property condition report

Tell us the property address and move-in date, and we'll confirm availability and pricing.